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Standard service requests

View Standard service requests in Xurrent Developer Documentation.

Properties​

  • charge_type
  • created_at
  • id
  • rate
  • rate_currency
  • request_template - reference to request_templates
  • resolution_target
  • resolution_target_best_effort
  • resolution_target_in_days
  • resolution_target_notification_scheme - reference to sla_notification_schemes
  • response_target
  • response_target_best_effort
  • response_target_in_days
  • response_target_notification_scheme - reference to sla_notification_schemes
  • support_hours - reference to calendars
  • updated_at

Referenced by​