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Sla notification rules

View Sla notification rules in Xurrent Developer Documentation.

Properties​

Reading​

The following properties can be accessed when reading a record.

  • created_at
  • id
  • notify_current_assignee
  • notify_first_line_team_coordinator
  • notify_first_line_team_manager
  • notify_service_owner
  • notify_support_team_coordinator
  • notify_support_team_manager
  • threshold_percentage
  • updated_at

Writing​

The following properties can be specified when creating or updating a record.

  • notify_current_assignee
  • notify_first_line_team_coordinator
  • notify_first_line_team_manager
  • notify_service_owner
  • notify_support_team_coordinator
  • notify_support_team_manager
  • threshold_percentage

Referenced by​