Services
View Services in Xurrent Developer Documentation.
Properties
Reading
The following properties can be accessed when reading a record.
attachments- attachments aggregateaudit- collection of audit entriesavailability_manager- reference to peoplecapacity_manager- reference to peoplechange_manager- reference to peoplechange_templates- collection of change_templatescontinuity_manager- reference to peoplecreated_atcustom_datacustom_fieldsdescriptiondisabledfirst_line_team- reference to teamsidimpactkeywordsknowledge_manager- reference to peoplelocalized_descriptionlocalized_keywordslocalized_namenamenodeIDpicture_uriproblem_manager- reference to peopleprovider- reference to organizationsrelease_manager- reference to peoplerequest_templates- collection of request_templatesrisks- collection of risksservice_category- reference to service_categoriesservice_instances- collection of service_instancesservice_offerings- collection of service_offeringsservice_owner- reference to peopleslas- collection of SLAssourcesourceIDsupport_team- reference to teamssurvey- reference to surveysui_extension- reference to UI extensionsupdated_atworkflow_templates- collection of workflow_templates
Writing
The following properties can be specified when creating or updating a record.
availability_manager_id- reference to peoplecapacity_manager_id- reference to peoplechange_manager_id- reference to peoplecontinuity_manager_id- reference to peoplecustom_datacustom_fieldscustom_fields_attachments- attachments for thecustom_fieldspropertydescriptiondescription_attachments- attachments for thedescriptionpropertydisabledfirst_line_team_id- reference to teamskeywordsknowledge_manager_id- reference to peoplenamepicture_uriproblem_manager_id- reference to peopleprovider_id- reference to organizationsrelease_manager_id- reference to peopleservice_category_id- reference to service_categoriesservice_owner_id- reference to peoplesourcesourceIDsupport_team_id- reference to teamssurvey_id- reference to surveys
Referenced by
- change_templates ->
service - changes ->
service - cis ->
service - invoices ->
service - knowledge_article_templates ->
service - knowledge_articles ->
service - people ->
service_coverages - problems ->
service - products ->
service - projects ->
service - request_templates ->
service - risks ->
services - service_categories ->
services - service_instances ->
service - service_offerings ->
service - survey_responses ->
service - time_allocations ->
services - time_entries ->
service - workflow_templates ->
service - workflows ->
service
Queries
disabled-> servicesenabled-> serviceschange_templates/disabled-> change_templateschange_templates/enabled-> change_templatesrequest_templates/disabled-> request_templatesrequest_templates/enabled-> request_templatesservice_instances/active-> service_instancesservice_instances/inactive-> service_instancesservice_level_agreements/active-> slasservice_level_agreements/inactive-> slasservice_offerings/catalog-> service_offeringsservice_offerings/portfolio-> service_offerings