Service instances

View Service instances in Xurrent Developer Documentation.

Properties

• attachments - attachments aggregate
• audit - collection of audit entries
• child_service_instances - collection of service_instances
• cis - collection of CIs
• created_at
• custom_data
• custom_fields
• first_line_team - reference to teams
• id
• impact
• localized_name
• localized_remarks
• maintenance_window - reference to calendars
• name
• nodeID
• parent_service_instances - collection of service_instances
• picture_uri
• remarks
• service - reference to services
• slas - collection of SLAs
• source
• sourceID
• status
• support_team - reference to teams
• time_zone
• ui_extension - reference to UI extensions
• updated_at

Referenced by

• affected_slas -> service_instance
• agile_boards -> service_instance
• app_offerings -> service_instance
• broadcasts -> service_instances
• cis -> service_instances
• knowledge_article_templates -> service_instances
• knowledge_articles -> service_instances
• people -> service_instance_coverages
• problems -> service_instances
• product_backlogs -> service_instance
• requests -> service_instance
• reservation_offerings -> service_instance
• service_instances -> child_service_instances
• service_instances -> parent_service_instances
• services -> service_instances
• slas -> service_instance
• task_templates -> request_service_instance
• task_templates -> service_instances
• tasks -> request_service_instance
• tasks -> service_instances
• teams -> service_instances
• time_entries -> service_instance

Queries

• active -> service_instances
• inactive -> service_instances
• cis/active -> cis
• cis/inactive -> cis
• slas/active -> slas
• slas/inactive -> slas