Knowledge articles
View Knowledge articles in Xurrent Developer Documentation.
Properties
Reading
The following properties can be accessed when reading a record.
archive_dateattachments- attachments aggregateaudit- collection of audit entriescovered_specialistscreated_atcreated_by- reference to peoplecustom_datacustom_fieldsdescriptionend_usersidinstructionsinternal_specialistskey_contactskeywordslanguagelocalenodeIDrequests- collection of requestsservice- reference to servicesservice_instances- collection of service_instancessourcesourceIDstatussubjecttemplate- reference to knowledge_article_templatestimes_appliedtimes_viewedtranslation_provenance- translation_provenances aggregatetranslations- collection of knowledge_article_translationsupdated_atupdated_by- reference to people
Writing
The following properties can be specified when creating or updating a record.
archive_datecovered_specialistscustom_datacustom_fieldscustom_fields_attachments- attachments for thecustom_fieldspropertydescriptiondescription_attachments- attachments for thedescriptionpropertyend_usersinstructionsinstructions_attachments- attachments for theinstructionspropertyinternal_specialistskey_contactskeywordslanguagelocaleservice_id- reference to servicessourcesourceIDstatussubjecttemplate_id- reference to knowledge_article_templates
Referenced by
- knowledge_article_templates ->
knowledge_articles - people ->
knowledge_article - problems ->
knowledge_article - requests ->
feedback_on_knowledge_article - requests ->
knowledge_articles - short_urls ->
knowledge_article_id
Queries
active-> knowledge_articlesinactive-> knowledge_articlesmanaged_by_me-> knowledge_articlesmembers/disabled-> peoplemembers/enabled-> peoplemembers/internal-> peopleservice_instances/active-> service_instancesservice_instances/inactive-> service_instances